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WILLIAM ALEXANDER

We'd Love to Hear From You

Whether you have a question about one of our fragrances, need help with an order, or simply want to know more about William Alexander, our team is here to help.

Complete the form below and a member of our team will respond within 24 hours — usually sooner.

What Can We Help With?

Order queries — tracking, delivery updates, missing parcels
Product questions — fragrance notes, sizing, gifting advice
Refill requests — we offer refills for all three of our diffuser scents
Wholesale & trade enquiries — interested in stocking William Alexander?
General feedback — we genuinely love hearing from our customers

Our Promise to You

Every William Alexander product is hand poured in Leicestershire with over a decade of home fragrance expertise behind it. If something isn't right, we'll make it right — no fuss, no lengthy returns process.

Your satisfaction is what keeps a small British brand like ours going.